Nikki Roderick
Counselling and psychotherapy
BSc, PGCE (FE), PGDip
Welcome
Being fully accepted, exactly as we are – valued – is an extraordinarily powerful thing … and something most of us aren’t used to.
Genetics, relationships, work, and culture all create expectations and pressures that shape how we experience ourselves, others, and the world – and how they experience us. Managing this complexity can be challenging; sometimes the challenge just feels too great and we become overwhelmed or stuck. Because being human is hard, and being our unique, individual selves is even harder.
But when we are accepted for ourselves, exactly as we are, we can move much closer to accepting ourselves – and others – in all our humanity. This is a place of stability, compassion, wisdom and strength, from which we can navigate our life.
So bring your whole self, exactly as you are, and let’s go from there.
About Me & My Approach
I am a qualified counsellor and psychotherapist (PGDip, Level 7 - Distinction), registered with the BACP, currently undertaking my Master’s degree in Psychotherapy. My approach is built on a rich foundation, having spent over 30 years teaching psychology, which now deeply informs how I support my clients.
My practice is rooted in the understanding that modern life and relationships create heavy pressures that can leave us feeling overwhelmed or stuck. We develop ways of being, and coping strategies, often when very young, to ensure we get our needs met and are accepted by others. As we get older, these strategies can themselves create difficulties for us.
I work with adults navigating a wide range of difficulties, including anxiety, depression, low self-esteem, loss, relationship issues, and major life changes like retirement, bereavement, or shifting family roles. Because each of us is entirely unique, I tailor and blend therapeutic styles to suit you and what you need.Our Space Together
I believe that being met with total acceptance, exactly as we are, is where real healing begins. In my sessions, I provide a safe, warm space of stability, compassion, and strength. Together, we can gently explore these old patterns, bring awareness to where they no longer serve you, and foster a deeper sense of self-acceptance and freedom with which you can move forward.
If you feel ready to take that next step, please feel free to get in touch.Practical Information
• Format: I offer in-person sessions, online and telephone appointments
• Location: Online and telephone across the UK, and in-person in Swansea
Free initial 15 minute phone consultation: An informal, no obligation, opportunity for us to connect, discuss what brings you to therapy, and see if I am the right person to support you in terms of your needs and goals.
• Session Length: 50 minutes
• Availability: I offer daytime and weekend appointments
• Investment: I offer a sliding scale of £50 per session for full-time waged clients, £45 for part-time waged clients, and £35 for unwaged or low-income clients. Please complete payment by bank transfer 24 hours before session.
• Cancellation Policy: 48 hours notice of cancellation is required. Cancellations made after this time will be charged in full. No charge will be made if I if am required to cancel the session for reasons of training of illness.While these guidelines keep the practice running smoothly, my priority is always your comfort and well-being. Therapy is a collaborative journey, and we will navigate both the practicalities and the deeper therapeutic work gently, side by side.
Contact Me
Phone: 07803 146507
Email: [email protected]
Wellbeing Centre,
Walter Road,
Swansea,
SA1 5PQ
Swansea Therapy Rooms,
19 Uplands Crescent,
Uplands,
Swansea,
SA2 0NX
Please get in touch if you'd like any further information or would like a free 15 minute initial phone consultation.
1234 Somewhere Road
Nashville, TN 00000000-000-0000
[email protected]
© Nikki Roderick [2026]. Registered Member of the BACP [No. 10126375]. Registered with the ICO.
Generated privacy notice - health and social careNikki Roderick Counselling customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
• Contact details
• What information I collect, use, and why
• Lawful bases and data protection rights
• Where I get personal information from
• How long I keep information
• Who I share information with
• How to complainContact details
Telephone
07803146507
Email
[email protected]What information I collect, use, and why
I collect or use the following information to provide patient care, services, pharmaceutical products and other goods:
• Name, address and contact details
• Gender
• Pronoun preferences
• Date of birth
• Emergency contact details
• Health information (including medical conditions, allergies, medical requirements and medical history)
• Information about care needs (including disabilities, home conditions, medication and dietary requirements and general care provisions)
• Payment details (including card or bank information for transfers and direct debits)
• Records of meetings and decisions
I also collect the following special category information to provide patient care, services, pharmaceutical products and other goods. This information is subject to additional protection due to its sensitive nature:
• Health information
I collect or use the following personal information to comply with legal requirements:
• Name
• Contact information
• Financial information
• Tax information
• Safeguarding informationLawful bases and data protection rights
Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis I rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where I get personal information from and who I share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing - You have the right to ask us to limit how I can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability - You have the right to ask that I transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent – When I use consent as my lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, I must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.My lawful bases for the collection and use of your data
My lawful bases for collecting or using personal information to provide patient care, services, pharmaceutical products and other goods are:
• Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation – I have to collect or use your information so I can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
• Legitimate interests - I’re collecting or using your information because it benefits you, my organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. My legitimate interests are:
o I process personal information such as contact info, scheduling, and basic administration details to effectively run my private psychotherapy practice, coordinate appointments, protect professional interests and communicate with clients. This processing is balanced against client privacy expectations, as it is standard practice for receiving psychological therapy.
For more information on my use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
• Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
My lawful bases for collecting or using personal information to comply with legal requirements are:
• Legal obligation – I have to collect or use your information so I can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.Where I get personal information from
• Directly from you
• Family members or carers
• Other health and care providers
• No other additional source, but the form would not let me move on until I filled this in.How long I keep information
Personal data is kept for 7 years.
For more information on how long I store your personal information or the criteria I use to determine this please contact us using the details provided above.Who I share information with
Data processors
Secure email providers, cloud storage platforms, website hosting services and online cloud accounting software (Free Agent)
This data processor does the following activities for us: Securely host business email communications and provide safe cloud storage for administrative files, host my practice website, and manage financial invoicing and bookkeeping records.
Others I share personal information with
• Other health providers (eg GPs and consultants)
• Emergency servicesDuty of confidentiality
I are subject to a common law duty of confidentiality. However, there are circumstances where I will share relevant health and care information. These are where:
• you’ve provided us with your consent (I have taken it as implied to provide you with care, or you have given it explicitly for other uses);
• I have a legal requirement (including court orders) to collect, share or use the data;
• on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);
• If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or
• If in Scotland – I have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny process.How to complain
If you have any concerns about my use of your personal information, you can make a data protection complaint to us:
Email: [email protected]
Telephone: 07803146507If you remain unhappy with how I’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint